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(419) 610-8138 or (419) 830-3028
bc@thegrandkerrhouse.com

Policies

We are here to make your stay with us as comfortable and relaxing as possible.  Policies include:
The Grand Kerr House Policies

General Policies

  • Check in time between 4:00 pm and 6:00 pm
  • Check-out time by 12:00 noon
  • If you require a different check-in or check-out time, please let us know at least 24 hours in advance.
  • There will be an additional $20.00 fee for extended stays (early check-in and/or late check-out)
  • Breakfast is served from 8:00 am to 10:00 am. Other times and special diets can be accommodated with prior arrangement.
  • The Grand Kerr House is not suitable for pets.
  • We can accommodate well-supervised children under the age of one and over the age of six.  A single rollaway bed for one child can be added in Benjamin's Room ($35/night) or Susan's Suite across the hall is suitable for two children ($120/night).
  • Reservation- A credit card is required for all reservations and a deposit of one night stay is required
  • A credit card number is required at check-in for security deposit.
  • No smoking, wild dancing or other unseemly cavorting in the house
The Grand Kerr House Policies

Cancellation Policy

  • A deposit of one night stay is required to confirm your reservation
  • If you are unable to keep your reservation, please notify us as soon as possible
  • For cancellation prior to 14 days of arrival, there will be no fee/charge
  • For cancellation 14 days prior to arrival date, there is a $50 administrative fee
  • Less than 24 hours or no-show will result in a full one night non-refundable charge